Sort requests
It reads emails and messages, spots emergencies and offers a slot in the schedule.
For heating and cooling contractors
Service requests are sorted before you arrive.
Breakdowns, maintenance contracts, replacement quotes, certificates. Singular sorts the requests, spots emergencies, offers a time slot, prepares quotes and follows up. Your technicians stay in the field.
Also for plumbers, refrigeration and heat pump installers.
Service· Heating and cooling
UrgentMrs Garcia07:48
No heating since this morning
Reading the request
Customer under maintenance contract: gas boiler
Last visit: March 2026
Urgent: no heating
Reply ready
Hello Mrs Garcia, a technician can come tomorrow between 8 and 10 am. Does that work for you?
Slot taken from the scheduleSent · 07:53
Technician notified · job sheet ready
Fixed · replacement quote sent
Example · fictional data
Before and after
What changes for your team.
TodayWith Singular
The phone ringing during jobs
Written requests are sorted, emergencies flagged right away
Replacement quotes sent a week too late
The quote is ready as soon as the technician's note is in
Maintenance contracts forgotten at renewal
Every due date triggers a reminder to the customer
Certificates sent by hand, one by one
The certificate goes out automatically after each visit
With Singular
The three tasks it takes first. We start with one. When it delivers, we move to the next.
Send and follow up on quotes
It prepares the quote from the technician's note, sends it to the customer and follows up.
Track maintenance contracts
It watches due dates, reminds customers and sends certificates after each visit.
It works with what you already use.
Field service softwareScheduleMailboxCustomer recordsMaintenance contracts
Nothing to install for your clients, nothing to change for your team.
How it works
It prepares. You approve. Every action is logged.
- 1
A request arrives
Email, PDF, photo or message, in your usual inbox.
- 2
Singular reads it
It finds the client and the file, and files what needs filing.
- 3
It prepares the next step
Reply, quote, follow-up or document request, on your templates.
- 4
You approve
In one click. Or it runs on its own, for what you allowed.
Security and control
You stay in control of your data. Nothing sensitive leaves without your approval.
In your accounts
The software runs in accounts in your name. The code belongs to you.
Human approval
You choose what it does on its own. Disputes and bank details always go through you.
Full log
Every action is recorded: what, when, on which data, approved by whom.
No AI training
Your data never trains a model. The AI provider is named in writing.
How we work
Three steps, a fixed price. A first tool live in three weeks.
01Assessment
5 daysWe measure the time spent per task, cost three projects and show you a demo on your real files.
Fixed price, deducted from what follows
02Setup
3 weeksThe software is built and connected to your tools, with a written time-saved target.
Fixed price, upfront or monthly
03Ongoing
MonthlyHosting, monitoring, adjustments. Then the next task.
No commitment after 3 months
Assessment · Ravel BrokersOctober 2026
Time spent by hand, per week
Request and file documents9 h
Sort emails7 h
Answer the phone6 h
Follow up with clients5 h
Proposed projects
Documents and follow-ups≈ 11 h / week
Email sorting≈ 5 h / week
Client replies≈ 4 h / week
Guarantee. If the time-saved target is not met 30 days after go-live, I keep adjusting the software at no extra cost.
“I look at where your team loses time, then I build the tool that wins it back. You talk to the same person from the first call to go-live.”
FAQ
Questions from heating and cooling contractors.
It reads emails and messages, and it can summarize voicemails. It does not replace your front desk: it saves it time.
Thirty minutes to find out what Singular can do for you.
We look at your tasks together, on a video call. You leave with a written summary, whether you work with me or not.