Answer owners
It sorts the emails, answers common questions (service charges, meeting date, budget) and passes the rest to the right manager.
For property managers
Owners get their answer. Your managers get their time back.
Owner questions, claims, repairs, general meetings. Singular sorts the emails, answers common requests, follows up with contractors and prepares the documents. Your managers keep the real issues.
Also for lettings and building management companies.
Buildings· Property manager
UrgentMr Bennett, unit 1408:31
Leak in my bathroom ceiling
ceiling.jpg
Reading the request
Linden Court, building B: found
Unit above identified: unit 18
Urgent: handle today
Work order ready
Hello, please come today for a leak between units 18 and 14, Linden Court, building B.
The building's usual plumberSent · 08:36
Owner informed: visit this afternoon
Leak fixed · claim sent to the insurer
Example · fictional data
Before and after
What changes for your team.
TodayWith Singular
Hundreds of owner emails every week
Every email is sorted and sent to the right manager
The same questions: service charges, meeting date, budget
Common questions get an answer without waiting for a manager
Claims that drag on for lack of follow-up
Every claim is followed up until it is closed
Evenings spent preparing general meetings
The meeting notice and documents are prepared for you
With Singular
The three tasks it takes first. We start with one. When it delivers, we move to the next.
Handle claims
It opens the file, asks for photos and quotes, files the claim with the insurer and follows up with the contractor until the work is done.
Prepare general meetings
It gathers the documents, prepares the notice and the agenda, and tracks the proxies received.
It works with what you already use.
Property softwareMailboxOwner portalBuilding filesUsual contractors
Nothing to install for your clients, nothing to change for your team.
How it works
It prepares. You approve. Every action is logged.
- 1
A request arrives
Email, PDF, photo or message, in your usual inbox.
- 2
Singular reads it
It finds the client and the file, and files what needs filing.
- 3
It prepares the next step
Reply, quote, follow-up or document request, on your templates.
- 4
You approve
In one click. Or it runs on its own, for what you allowed.
Security and control
You stay in control of your data. Nothing sensitive leaves without your approval.
In your accounts
The software runs in accounts in your name. The code belongs to you.
Human approval
You choose what it does on its own. Disputes and bank details always go through you.
Full log
Every action is recorded: what, when, on which data, approved by whom.
No AI training
Your data never trains a model. The AI provider is named in writing.
How we work
Three steps, a fixed price. A first tool live in three weeks.
01Assessment
5 daysWe measure the time spent per task, cost three projects and show you a demo on your real files.
Fixed price, deducted from what follows
02Setup
3 weeksThe software is built and connected to your tools, with a written time-saved target.
Fixed price, upfront or monthly
03Ongoing
MonthlyHosting, monitoring, adjustments. Then the next task.
No commitment after 3 months
Assessment · Ravel BrokersOctober 2026
Time spent by hand, per week
Request and file documents9 h
Sort emails7 h
Answer the phone6 h
Follow up with clients5 h
Proposed projects
Documents and follow-ups≈ 11 h / week
Email sorting≈ 5 h / week
Client replies≈ 4 h / week
Guarantee. If the time-saved target is not met 30 days after go-live, I keep adjusting the software at no extra cost.
“I look at where your team loses time, then I build the tool that wins it back. You talk to the same person from the first call to go-live.”
FAQ
Questions from property managers.
In most cases, yes. We connect to what exists: an export, the mailbox, or a direct connection when one is available. We check it during the 30-minute call.
Thirty minutes to find out what Singular can do for you.
We look at your tasks together, on a video call. You leave with a written summary, whether you work with me or not.